The 18th Annual Regent Park Film Festival ONLINE, Frequently Asked Questions
How do I watch this year’s Festival? Do I need to subscribe?
Due to the COVID-19 pandemic, we have made the decision to move this year’s festival online. This year’s Festival is being presented as a video on demand experience (example: Netflix, Crave etc.) using our Cinesend platform. Instead of tickets to individual screenings, you subscribe on our website HERE to access the entire catalogue of films and panels all at once for free (with the exception of the Emerging Directors’ Pitch competition which is Live at 7pm, Sunday, November 29).
When can I start watching films and panels?
All programming (with the exception of the Emerging Directors’ Pitch Competition) will be made available to view on the first day of the festival on November 26 at 6PM and will be available to view until 11:59 pm on Sunday, November 29.
Is the Festival still free?
Yes, the Regent Park Film Festival is Toronto’s longest running free community Film Festival and we continue to make our programming free to the public.
Can I watch the Festival titles once the Festival is over?
Regent Park Film Festival will make recordings of our industry and professional development sessions, talkbacks and panels available after the Festival is finished but unfortunately, the short films and features will no longer be available to watch after the Festival is over.
I live outside Canada. Can I still watch the Festival?
No, all of our content is restricted to viewers in Canada, with the exception of the film The Outside Story which is only available to viewers in Ontario.
Is the festival accessible?
All films are captioned and/or subtitled in English.
How do I turn captions on/off
Open captions (oc) are part of the video itself and cannot be turned off while closed captions can be turned on or off within the player through clicking this button at the bottom right of your player.
Can I watch on other devices ?
Yes you can using Chromecast using your laptop and google chrome to cast your Cinesend viewing experience to your devices. Unfortunately you cannot cast from your mobile phone.
What are the system requirements?
Our Festival can be accessed on Intel-based Macs running OSX 10.12+ and PCs running Windows 7+ as well as Iphones and Ipads using Safari (iOS 11.2 or later with “screen mirroring” turned off), and Android phones and tablet (6.0) using chrome
What are the supported browsers?
Google Chrome, Firefox, Microsoft Edge (PC), and Opera. We recommend using the latest version of your browser. Internet Explorer is not supported.
My browser won’t connect
Our Festival is available for residents of Canada. If you live in Canada and use a VPN, please turn it off to view our Festival content. If you continue to have issues please contact us at email@example.com with the email used to register.
I am having problems getting access
For all questions related to access, please contact firstname.lastname@example.org
I forgot my password
Use the password reset option on the login page to have your password reset link sent to the e-mail address you used to log in.
Check out our quick and easy How-to-Festival Guide below!
Any other questions?
If you have any questions, contact us at email@example.com